PROFILE ~More than fifteen (15+) years of Customer Service Experience~ Accomplished and versatile sales and marketing professional with documented success in generating new business and consistent revenue growth. Versed in developing and implementing unique winning strategies and solutions in highly competitive markets, with a focus on building long-term customer and business partner relationships. Maintain a professional image when communicating with customers and vendors. * Excellent written and oral communication * Strong time-management skills and ability to skills multitask * Ability to complete tasks and meet deadlines * Team building and Team player under pressure * Excellent Customer Service * Skilled in multiple sourcing techniques * Inbound / Outbound calls * Ability to maintain effective working * Project Planning /Logistics relationships at all levels of an organization * Microsoft Outlook, Word, Excel and PowerPoint * Documented ability to facilitate growth in the areas of sales and customer retention through strategic analysis and adjustment. * Ability to work well under pressure and have intuition to learn and work quickly. * Completed courses for keyboarding, 10 keys, computer concepts and work processing 30 WPM. * Market-focused professional with the ability and willingness to shift strategy to maximize performance. * Excellent customer service skills with proven capability to gauge customer needs.