Occupation:Sales Representative |
Location:Yucaipa, CA |
Education Level:High School/GED |
Will Relocate:YES |
Description
A self-motivated and dynamic Service Advisor/ Writer with experience from diverse sectors including automotive real estate construction and communications. Demonstrates excellent organization and achieves objectives through strong decision making critical thinking and effective planning. Applies an analytical and systematic approach to solving complex problems and managing conflict and cultivates trusted relationships with colleagues and clients. Operates with the utmost professionalism holds a Real Estate License and is a Certified Ford Service Advisor/Writer. Highly adaptable in changing environments and is recognized as an astute negotiator. Committed to customer service excellence. CAREER SUMMARY Ford ( - Present) Service Writer/Advisor Key Achievements * Served as the liaison between customers and technicians and established problems and service requests * Prepared orders for repairs, problems and services based on customer descriptions of symptoms * Established and maintained trusted relationships with customers and verified warranty and service contract coverage