Description
I'm a dynamic, highly experienced IT Professional with diversified background and proven record in administrating, implementing and managing the effectiveness of an IT/Customer Service Department. I'm seeking a position where I can utilize my managerial experience and passion for Customer Service. I have a broad knowledge, skill and forethought with strengths in the following: 1. Innate ability for detail and follow through 2. Client/Management liaison 3. Detail-oriented and extremely organized 4. Complete discretion in matters of confidentiality 5. Adept in improving critical business needs to improve performance and organization 6. Ability to meet strict operational deadlines in demanding, high volume business environments 7. Creative and resourceful thinker that contributes to the team efforts, in addition to performing well under pressure 8. A resourceful troubleshooter who is capable of developing and initiating creative solutions to complex problems 9. A seasoned key liaison between executive, employees and clientele 10. Outstanding interpersonal dynamics, combined with exceptional communication skills resulting in the development of strong business/customer rapport
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