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HERMAN S

Customer Service Manager - 20 Years of Experience - Near 33870

Occupation:

Customer Service Manager

Location:

Sebring, FL

Education Level:

Bachelor

Will Relocate:

YES

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Summary Well rounded and balanced manager/executive/administrator with experience in the private and public sectors. Multi-faceted and talented goal-oriented professional capable of exceptionally performing under the most stressful, demanding, complex and difficult of environments. Specialist in handling the most complex/complicated of issues and tasks. Possess outstanding multi-tasking skills and abilities. Managed Managed and administered a variety of federally funded and sponsored initiatives, programs and projects (i.e.: CDBG, UDAG, Small Cities, Urban Renewal Closeout) in the Region I Community Planning and Development Division (CPD-BAO). Served as federal liaison and expert specialist to 15 units of local government/municipalities in the Boston, MA metropolitan area on community and economic development matters. Monitored and enforced compliance of federally financed and locally operated community planning and development projects and programs. Reviewed for funding and formulated granting recommendations/decisions for all entitlement and special funding applications for all assigned communities. * directed and administered all affairs of a private non-profit community-based human/social service and advocacy/civil rights corporation in New Haven CT. This community organization/corporation specialized in addressing the social economic and cultural and political issues of concern to the Hispanic community in the metropolitan area. Raised and managed an agency budget of $2 million in forms of grants and gifts.

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