• Experienced manager offering with 17 years’ progressive expertise in leadership and problem solving for social services, public sector, not-for-profit, pharmaceutical, automotive, education and financial industries. • Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. • Cross-functional and cultural communicator easily interfaces with high-profile staff, vendors, and customers domestically and internationally. • Able to effectively manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets. • Recognized for consistent success in developing Delivery Excellence processes and procedures to streamline operations, enhance revenue performance and improve customer satisfaction.

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