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Wireless Technical Support Coordinator - 8+ years experience, Android, IOS, RIM, Palm, Windows OS experience. Experienced with Blackberry Admin Tool.
I am Global Data Technical Support Coordinator with over 8 years experience in both tech support and customer service. I comprehend the demand that customers place on their service providers in regards to excellence of service. Simultaneously, I also possess the empathy and understanding that a customer is searching for when they reach out for assistance. I calmly explain the situation at hand and guide them through the step by step process to resolution providing them with insight to either help prevent the issue from re-occurring or how to fix the issue on their own the next time it may occur.
Help Desk Specialist
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Help Desk Specialist |
Education level: |
Master |
Will Relocate: |
Yes |
