PROFILE Over 20 years of Transportation/Project Management, Operations and Call Center Management background. Bachelor's Degree in Business Administration with a minor in Accounting Skilled in project management, dispatching and exceeding organizational and budgetary objectives on a consistent basis. Proven leadership, supervisory and personnel development capacity. Specialist in Records Management and all Retention Programs in Healthcare Environment (EMR) and Call Center Management Risk Management and Safety Protocol and Accident Reduction Expertise in budgeting, P&L and financial strategic planning. Proficient in ADP HR Payroll, Sharepoint, TR SQL AS400HR, Invoicing, Budgets, Trapeze Scheduling System, GIS, RunCutter, Microsoft Office Professional, Dispatching Routematch. DriveCam and Smith System Certified. Responsible for preparing grant proposals and responding to RFP's relevant to the industry Maintains and cultivates professional relationships with Community Assistance and Outreach Programs

Highlights:

• P&L
• Communications
• Forecast
• Switchboard
• Management
• Risk Management
• ADA
• Ada Programming Language
• Complaints
• HR
• Records Management and Safety Compliance, Transportation