I am an operations professional with a diverse background in HR, customer service, inventory control, employee engaging techniques, Lean process improvement with international shipping and distribution experience.

COMPANY	POSITION HELD	DATES WORKED
DR Comfort	Operations/Distribution Manager	10/2006 - 5/2014
Sports Specialists	Operations/Warehouse Manager	8/1999 - 9/2006

SCHOOL	MAJOR	YEAR	DEGREE
University of Phoenix	Business Management	2009	Master Degree
University of Phoenix	Business Management	2006	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Website	Linked In	media url	Business relationship website

Highlights:

• Achieved 25% cost savings in manpower through streamlining full-time staff, expanding manpower resources through job sharing and temporary employees, while maintaining quality production. • Established KPI’s including product returns which resulted in creation of a tool to measure customer returns based on sales. Saved over $400,000 within Returns Department. • Initiated production metrics for productivity and process improvements. Increased productivity by 35% in Packaging Department by implementing a new scanning system and 5S Lean procedures. • Implemented Lean shipping procedures resulting in 75% cost savings through staff reductions in Shipping/Receiving Departments. • Developed Human Resources function including hiring, training, wage and salary, employee relations, and benefits administration to support growth of Corporation. Resulted in a new HR Manager Role and full time function. • Conducted cycle and annual inventory counting. Resulted in 98.5% inventory accuracy.

Companies I like:

Harley Davidson

Inventory Control
Human Resources Management
Project Management
Facilities Management
Operational Management
Customer Service Management
Logistics Management
Lean Production
International Logistics
Metrics and KPI Implementation

• Human Resources
• Project Management
• Lean processes
• Facilities Management
• Inventory Management
• Logistics Management
• 5S
• Sports
• HR
• Inventory

Recruited to manage organizational/production growth from $8M to $85M in eight years. Responsible for planning, organizing and managing production/distribution activities to include: evaluating operational budgets($1.5M to $5M) and production support requirements; providing organizational and procedural guidelines, Lean production processes; inventory control programs; creating company metrics including KPI’s while ensuring compliance with company goals and objectives.