Searching for a position as an Appraisal Department Manager or Review Appraiser. I am a Certified Residential Appraiser with over 30 years of experience providing thorough and accurate valuations of one to four unit residential properties, including all manner of complex assignments. Six years of experience hiring, training and managing teams of review appraisers responsible for quality assurance in mortgage industry. Proven success leading teams that consistently exceeded corporate production and quality expectations. Known for loyalty to employers and clients, strong work ethic, and positive attitude. Possess excellent research skills, clear oral and written communication, and ability to work with and train diverse groups. Will always go extra mile to ensure that work is done right the first time.

COMPANY	POSITION HELD	DATES WORKED
Bank of America	District Manager, Regional Chief Appraiser, Assistant VP	2/2006 - 3/2013

SCHOOL	MAJOR	YEAR	DEGREE
University of Southern California	Film Production	1989	Master Degree
University of California, Berkeley	Social Science	1983	Bachelor Degree

Highlights:

• Awarded Appraisal Department’s Co-Employee of the Year in 2008. • Granted individual signing authority for loan amounts up to $6M. • Built and managed high producing team that consistently exceeded production and quality requirements. • Continuously corrected valuation errors and compliance errors on external appraisals, which was vital to Correspondent Lending Division's increase in volume to over $20 billion in collateral protected loan purchases per month. • Designated Appraisal Subject Matter Expert entrusted with assisting Underwriting and Sales Department Executives with loan making decisions. • Trained sales representatives of major builder/client at yearly sales meeting, improving efficiency and accuracy by ensuring compliance with lender, USPAP and government regulations. • Increased number of nationwide reviewers from 30 to 200 that were capable of reviewing highly complex Correspondent Lending Appraisals by writing content and delivering webcast training to cross train appraisal review department. • Trained college interns on general appraisal skills and requirements as part of bank’s internship program, improving knowledge of appraisal component of lending process.

Companies I like:

Luther Burbank Savings, U.S. Bank, Wells Fargo, Interthinx, JP Morgan Chase, Citibank, Appraisal Management Companies, County Assessors, Lenders, Mortgage Companies, Prospect Mortgage, Banc of California, 21st Century Appraisals, Ameriquest Mortgage, Urban Lending Solutions

Collateral Risk Assessment
Narrative Appraisal Reviews
Retrospective Appraisal Reviews
Complex Problem Solving
Improving Quality and Performance
Training and Development
Building Positive Cultures
Team Building
Project Management
Executive Interface
Deadline Driven
Communication and People Skills

• Appraiser
• Review Appraiser
• Appraisal Manager
• Chief Appraiser
• Manager

Customer-facing manager responsible for hiring, training and managing team of up to 15 Review Appraisers conducting reviews of one to four unit residential appraisals throughout United States. Protected internal and external customers by assessing risk of collateral purchases. Wrote narrative review appraisals of complex assignments. Other responsibilities included pipeline management, establishment and maintenance of policies and procedures, external client relations. Provided internal and external training to Sales, Underwriting and Appraisal departments. Internal clients included Retail, Wholesale and Correspondent Lending Divisions. Responsible for accuracy of residential loan repurchase claims made by Fannie Mae and Freddie Mac. Wrote one to ten page narrative reviews of nationwide appraisals and supporting documents to determine validity of claims. Subscribed to and utilized all relevant research tools, including nationwide public records and multiple listing services, lending and appraisal guidelines (USPAP, bank, federal, state), planning and zoning regulations, historical market data, and local real estate brokers.