Customer Service 1st Problem solver, with continuous learning actions. Exceptional verbal and written communication skills. High level of integrity and work ethics.

COMPANY	POSITION HELD	DATES WORKED
IBM	(Confidential)	8/1998 - 4/2000

SCHOOL	MAJOR	YEAR	DEGREE
Winona State University	Business	1994	Bachelor Degree

Highlights:

Personal Growth Award, Quality Team Leader, Public Speaker, Training in classroom and one on one. Also writing and updating pages for training manual.

Companies I like:

IBM, State of Minnesota, Universities or Colleges, Local Companies, Open to Opportunities

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Technical Support

Creating and follow-up with work orders. Free reign with Bank account, trusted position in accounting and payroll.