15 years experience in the technology industry (disc drives, capital equipment, semiconductors, ebusiness solutions) leading teams of individuals responsible for sales operations and inside account and program management. Experience managing global support teams including enhancing the customers experience by developing efficient ERP, CRM and web based tools. Directing inside sales support interface with OEM’s, distributors and resellers. A wealth of experience in project management and development of processes including setting measurable goals to achieve superior customer satisfaction for customers including Boeing, Intel, Northern Telecommunications, Honeywell and Motorola.

Highlights:

Companies I like:

Software hardware companies, ebusiness solution companies, biotech or financial solution companies

• Account Management Customer Support and Program Management
• Sales Operations