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Featured Online Resumes
Director - 16 Years of Experience - Near 06011Accomplishments Successful Operations Management 23 years * Completion of call center design, process improvement and telecommunication improvements * Execution of CRM and CRM cloud migration project * Execution in Healthcare Insurance and CMS Government Operations Leadership * Consummate Service Delivery Director in Healthcare IT, Patient Accounting Software, Electronic Health Record, Meaningful Use within the Ambulatory Surgery Center and Hospital Industry * Successful effort redesigning Su... Ideal Companies: UnitedHealth, Optum, UConn Health, Aetna, Cigna,Tags: Government, Management, Customer Service, Medicare, AVAYA, Call Center Management, Educator, Process Improvement, CMS, Electronic Health Record, Operations Management, Team Building, Cross-Functional Teams, Coach, Motivator, Qulity Improvement, Quality Assurance, Key Performance Indicators, Ambulatory Surgery Center Workflow, Meaningful Use, Client Experience |
Director of Interactive and Social Media CommunicationsI am exploring Marketing and Communications opportunities that can drive innovation in the development and management of comprehensive integrated marketing communications programs, ROI-based performance analysis of such programs, while leading and interacting with cross-functional teams to accomplish goals of my next employer. The breadth of my experience has included the development and execution of a wide array of Integrated Marketing Communications strategies and tactical plans for clients... Ideal Companies: Hilton, Corporate Executive Board, Porter Novelli, JWT, APCOTags: internet marketing, public relations, social media, interactive media, advertising, marketing, sem, seo, websites, lead generation, grassroots advocacy, communictions, mobile, product development, project management, team leadership |
Senior Project Manager, Head of Engineering, Contract Negotiations, Have Worked in Four Continents, Speak Four Languages.Would be interested in joining a heavy construction company active worldwide where my experience will best serve my employer; such as Country Director or Head of Engineering or VP of Construction. Available to work in any continent where English or French is spoken. Perfectly bilingual. Ideal Companies: Kiewit, Bechtel, AECOM, Kiewit, Bechtel, Kiewit, Razel-Bec, Vinci, Bouygues, Marples.Tags: CPM, Excel, Tenders, Negotiations., project engineer, project manager, EPC, Infrastructure, Manufacturing, Bridges |
Clinical Research - 14 Years of Experience - Near 20009Tags: Clinical Trials, Microsoft Access, Query, Washington, D.C., Biotechnology, Data Analysis, Software Validation |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Project ManagerManaging the Cad team to and maximizing their professional, growth and consistency achieving performance base milestones in high presure environments. The able to demonstrate creative thinking as a result developinginnovative bussiness practices, which have led to cost savings, process efficiencies and productivity. Ideal Companies: Nike, Adidas, Chester Engineering, Ohio State UniversityTags: auto Cad, Micro station, Word, Excel, Power Point, Eagle Point, Photo Shop, Civil Engineering, Engineering, Management |
