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2005 Hawthorn GM Guest Service Winner
High energy sales professional with exceptional interpersonal, communication and leadership skills. Resourceful, creative, loyal
General Manager
About Me
Industry: |
Management & Business |
|---|---|
Occupation: |
General Manager |
Highlights: |
#3 in Major League Soccer 2003 & 2004 season seat sales out of 125 Sales Executives, #2 in Group Sales. |
Ideal Companies: |
Hilton, Hyatt |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Bedford, TX |
Major Responsibilities
Revenue was below $70,000.00 when I arrived and the last three months I was there we made over $100,000.00 each month before I was moved to one of our other properties.
General Manager at the Hawthorn Suites has earned the hotel the 2005 Guest Services Hero Award.
Work Experiences
8/2006 - 12/2006
La Quinta Inn
Manager
4/2006 - 8/2006
Hawthorn DFW North - Baymont Inn
Manager
12/2004 - 4/2006
Hawthorn Suites Dallas Market Center
Manager
Education
1985
Specialist Degree
Purdue University
- Engineering Management II
1985
Specialist Degree
Westinghouse Electric Corporation
- Security Management
1984
Specialist Degree
Purdue University
- Engineering Management I
1967
Bachelor Degree
Purdue University
- Electronic Engineering
Medias
| Type | Name/Title | URL | Description |
|---|---|---|---|
| Book | In Search of Excellence | Lessons from America'a Best-Run Companies. by Thomas J. Peters and Robert H. Waterman, Jr. | |
| Book | The Loyalty Effect | The Hidden Force Behind Growth, Profits, and Lasting Value. By Frederick F. Reichheld | |
| Book | The Service edge | 101 Companies that profit from Customer care. By Ron Zemke |
