I am a Client facing customer service manager for over 6 years in the IT sales business. I support the sales staff with helping the existing clients with upgrades and contract renewals. Billing issues and preformance issues of products used are also my functions as a customer service provider. Large internet providers like Earthlink and Windstream would be the opportunities I am looking for. I have experience with Fiber as well, like Lightower Fiber Networks. All located in the central part of Massachusetts

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