Program Management/Analyst

I am a seasoned professional looking for challenging opportunities in the Information Technology arena. I have excellent analytical and problem resolution skills, superior team building and motivational skills. I have the outstanding ability to predict or foresee potential problems and avenues for new business opportunities. I also have the ability to bring proven strategies to the table, yet am flexible enough to recognize viable alternatives available for business practices required in successful process implementation and deployment activities. I have prepared Business Case, Cost Benefit Analysis, Feasibility Studies, Functional Requirements and other program and project related documents. I have extensive experience in full life-cycle development and support, user interface, and systems implementation. I have assembled winning teams, of varied skills to ensure total systems development, acceptance and deployment in the user community. I have created Business Intelligence portals and data warehouse repositories of critical customer and telephony data and tools for monitoring, mining and analysis. I am enthusiastically anticipating the opportunity to utilize my comprehensive knowledge, skills and experience to provide value and benefit to an employer.

Application Support