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Learning Management System Manager - Higher Education - Client Success Support Engineer - Teaching/Training
• Customer service and support experience for worldwide scheduling software organization focusing on US customers • Extensive experience in the higher education technology field, with over 6 years in leadership positions and 8 years in technology support, training and adjunct faculty teaching positions • Management and coordination experience with both students and faculty/staff. Skills include: o Systems Training Development and Delivery o Troubleshooting and System Support • Strong project management skills; experience in planning and directing work streams • Proficient in the use of CRM applications, specifically SalesForce • Strong leadership skills; able to set team goals, establish policies, and monitor budgets • Ability to work with individuals of various skill sets • Effective interpersonal and communication skills
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Education level: |
Master |
Will Relocate: |
Yes |
