Description
FACILITIES OPERATIONAL LEADER Business Efficiencies and Optimization Accomplished Executive with proven success in executing action plan for overall facility cleanliness, maximizing quality and achieving above standard client relations. Expertise lies in the strategic guidance of staff allocation, performance and retention, equipment analysis, financial controls, compliance and safety/risk management. Strong leader: coach, train, appraise, direct and reward team talent. Installed an Operational Performance Improvement Plan focusing on employee retention and recruitment, leadership development, project budget and procurement savings as well as process quality enhancements. Held frequent on-site recruitment events and increased social media and print advertisement as well as collaborated with several staffing services on industry specific applicant leads. Developed orientation packets and assigned web training classes for front-line, hourly supervisors and operational management. Created a spreadsheet tracking tool monitoring budgetary hours and costs of multiple sub-projects. IMPACT: Reduced staff turnover by 60% and minimized dependence on temporary labor by 80%. Client and customer ratings raised 30% higher over last year results due to all levels of staff being better trained, consistent and more process engaged. Savings of $60,000 below prior year project budget. Consolidation of business operations into a more streamline on-site service-type centralized model and viable off-site warehousing management. Relocated 6 international airlines and transferred in American and American Eagle airlines into the designated domestic carrier facility. Outsourced bond/non-bond warehousing to our 3PL partner for best in class inventory management and US Customs document administration. Two detailed project plans were executed from initiating through stabilization phase with no disruptions to critical path. IMPACT: The market reduced its on-site footprint down by 60,000 sq. feet and lowers the total facility operating costs by 5 million dollars. Elimination of 75 EE's. Business mix and service complexity has been reduced. Outsourcing allows focus on core values of food preparation and quality and improve aircraft servicing levels for our customers. Design execution and construction of a $60M centralized production facility. Overseen project to ensure cost control, timeline compliance and building/equipment approvals for modifications. Selected vendors/consultants who were awarded specific sub-sections of the project and determined their completion timelines. IMPACT: The Company saved $5M in consolidating products and administrative space from multiple locations into one building operation. Reorganized the transportation fleet and staff efficiency. Analyzed driver route system and researched the timeframe to commute and unload fleets. Installed GPS navigation to better staff communication and response times, doubled the case loads per truck. IMPACT: Increased employee performance by 30% and fleet capacity by 50%. Decreased the number of routes from 30 to 25 by increasing average stops per truck from 8 to 11 and saved $126,500 in labor cost. Produced significant manufacturing efficiencies and material consumption improvements. Supervised and performed activity sampling, conducted run rate observations, increased belt speed and removed staff double handling of the process. Reorganized work areas and programmed automated equipment for an ergonomic and standardized work flow. IMPACT: Increased machine outputs by 20% yearly and doubled capacity for future growth. Reduction in force from 185 in 2010 down to 85 in 2012 school year and improved material utilization for a savings of $350,000. Implemented Material Requisition Planning (MRP) and Master Production Schedule (MPS) system that resulted in purchased inventory and manufactured stock reductions. Managed the outside storage cost and capacity, decreased labor allocations to new demand requirements and increased machine capacity levels. Strategize with procurement to determine product reduction to be shipped. IMPACT: Inventory value dropped from $8.1M to $4.7M eliminating outside storage Production requirements were changed to system generated accuracy. Partnering with procurement, this improved analysis of ingredient quantities redefined order delivery loads.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | General Manager Of Facility Services | 1/2015 - Present |
Lsg Sky Chefs | Project Manager Facility Optimization | 1/2013 - 1/2015 |
Aramark Education | Senior Facility Services Manager | 1/2005 - 1/2013 |