Hard working, ethical professional with outstanding communication, training and leadership skills. Embraces teamwork, growth and doing things right.

COMPANY	POSITION HELD	DATES WORKED
American Family Insurance	(Confidential)	1/2003 - 7/2005
USAA Insurance	(Confidential)	5/1999 - 7/2001
U.S. Air Force & Air Force Reserves	(Confidential)	5/1991 - 11/2005

SCHOOL	MAJOR	YEAR	DEGREE
Walden University	Learning & Knowledge Mgt + Mgt of Technology	2007	Master Degree
University of Phoenix	Bus Admin + Bus Mgt	2002	Bachelor Degree
University of Maryland	General Curriculum	1995	Associate Degree

Highlights:

Phi Theta Kappa Honor Society member since 1997; Honor Graudate, Loadmaster Initial Qual, 1996; Operations Resource Mgt Specialist of the Year 1993; Deans List: 1995, 1996, 1997, 1998;

Companies I like:

Habitat for Humanity Berkshire Hathaway Gallop Microsoft

Business Development
Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Sales Force Automation
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Knowledge Management
• Process Improvement
• Program Management
• Learning Management
• Classified Programs

Program manager for critical sensitive materials. Flight Operations Manager for mass unit deployment.