I have an excellent background and a great deal of experience to offer in any administrative position. I have excellent oral and written communication skills as well as experience with a variety of computer programs and technologies. I place high value on integrity and confidentiality in the workplace, have a cheerful and cooperate personality, and wisdom that comes with maturity. I am never absent and can learn anything.

COMPANY	POSITION HELD	DATES WORKED
Convergys Corporation	(Confidential)	8/2005 - 4/2007
Rose Woods Remodeling	(Confidential)	12/2001 - 8/2005

SCHOOL	MAJOR	YEAR	DEGREE
Texas Womens University	Communications & Business Administration	1963	Bachelor Degree

Highlights:

I began my career with Channel 7 in Denver right out of college as Secretary to the Program Director and later Assistant to the President. I was with the company for 10 years and left to become a stay-at-home mom. In 1977 I went to work for Mountain Bell beginning as a Service Representative and advancing to Business Office Supervisor, Phone Center Manager and, after divestiture, as a Direct Marketing Manager marketing 4 to 16-line systems to small business by national telemarketing. Later I worked for several high-tech companies as Executive Assistant to the CEO and CFO and was laid off periodically in the bust of the high-tech industry. Most recently I was co-owner and manager with my husband of a successful general contracting business until he fell ill and the business had to be closed down. I immediately took a position as a Medicare Agent for Convergys Corporation. Our group has been told to expect a total lay-off June 30 because of a contract cancellation. I am seeking employment now and hope to find a situation where my background and experience will prove to be valuable and valued.

Companies I like:

Qwest, Xcel Energy, Blue Cross, Sprint, Cingulaire, Teletech, Convergys Corporation

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Administrative
• Executive Assistant
• Customer Service
• Account Management

I recently had the priviledge of working as a dedicated Medicare Agent working in a Call Center serving elderly beneficiaries and helping them to understand the Medicare system in the midst of confusing and important changes.