Professional Summary Professional Experience & Education An effective professional with strong organizational, analytical and communication skills. Training and development expert, with excellent employee relations experience. Strong management skills and a proven track record of developing highly successful teams of professionals to reach organizational goals. Well versed in personnel recruitment, staffing, development and retention. Technically versed with human resource systems including Oracle, Unicru, Staff Works, Kronos and PeopleSoft. Lowes, Landover, MD Installation Manager 2013 - Present * Responsible for coordinating and scheduling installations through computerized Order management system. Review and manage Install Sales paperwork and contact installers and customers throughout the process, ensuring merchandise is ready for installer pickup or delivery by pulling and staging items beforehand, and confirming customer satisfaction. * Responsible for communicating and building relationships with installers, customers, and vendors. * Assist with the training and coaching of employees on the Installed Sales program and Order management system. This is done by daily hands on training and follow up documented weekly one on ones. * Responsible for training, mentoring, and coaching employees. * Manage associate performance through weekly training worksheets and ensure adequate department coverage through influencing scheduling. Licensed Contract Salesperson with the Maryland Home Improvement Commission. & Education An effective professional with strong organizational analytical and communication skills. Training and development expert with excellent employee relations experience. Strong management skills and a proven track record of developing highly successful teams of professionals to reach organizational goals. Well versed in personnel recruitment staffing development and retention. Technically versed with human resource systems including Oracle Unicru Staff Works Kronos and PeopleSoft. Lowes

Highlights:

• Forecasting
• HRMS
• Management
• Billing
• Deposits
• Diversity
• Filing
• Human Resources Information System