Successful and happy with my work with Project Management & Business Analyst

Industry:	Insurance
Occupation:	Claims Adjuster
Highlights:	Completed all for accreditations
Ideal Companies:	AB, Edward Jones, Charter, GM
Education level:	Master
Will Relocate:	No
Location:	Saint Louis, MO

Heavenly involved in departmental changes and restructuring. The Liason between IT and the Operational Group - the Expert Manager for al issues and problems.

7/2007 - 1/2009

Integrated Benefit Solutions

Contractor / Freelance

• Subject Matter expert for retirement plan recordkeeping software (Omni) using advance project management skills to lead initatives in the reediation project involving participant values, reconciliations and troubleshooting underdeveloped standard operating procedures.

6/1985 - 4/2007

Metropolitan Life Insurance Company

Individual Contributor

• Supervised daily activities for staff, Managed large projects of moderate t high complexity from design through implementation, Identified, analyzed, troubleshot, managed, researched and resolved the every complexed, non-routine requests of the daily system processing problems, while analyzing, testing, and supporting new releases of the recordkeeping system. Liason between IT and Opearations.

2001

Master Degree

Keller Graduate School of Management

• Project Management

1990

Bachelor Degree

Southeast Missouri State University

• Business Management

1986

High School/GED Degree

William Beaumont High School

• General Courses

Skill	Rating
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

project management, Omni, Subject Matter Expert