QA /Consultant / BA

Kankana Chatterjee 614-754-6699 Experience Summary: • Over 7 years  of experience in software quality discipline with commercial business-oriented software applications. • Proficient in Requirement Analysis, Quality Assurance, Test Management, UAT Coordination with Fortune 500 companies in Banking domain. • Experience on Mobile applications and Mobile web testing • Experience in working in V-model Testing methodology and have got exposure to Agile testing methodologies also. • Experience in working as Subject Matter Expert/Consultant with the production support teams. • Proficiency in Multiple Projects Coordination at same time with aggressive time lines and stringent schedules. Thorough experience in organizing and driving quality work efforts with a result oriented approach and attention to details. • Experience in analyzing, understanding the Designing Software Application, Preparing and Executing Test Cases, Procedures for Stand-alone, Client/Server, Database and Web based Applications which include Mainframe technologies. • Experienced in all phases of Software Development Life Cycle with thorough understanding of various phases like Requirements Analysis, Design, Improve,Testing and Implementation. • Well versed in analyzing the Business Requirements, preparing Test plans, Test cases according to the business logic and using technical design documents, specifying testing overview, approach, strategy, scope, roles and responsibilities. • Well versed with End-to-End, Component testing, System Integration testing, Functional testing, Regression testing, User Acceptance Testing, Orthogonal Array Testing. • Experience in creating Estimating QA tasks, Test strategy, Test plan, Tracking QA progress, Managing in improving QA process. • Experience in preparing Requirement Traceability Matrix, Test data requirements, Test strategy and creating detailed Test reports. • Extensive testing using HP tools: Quick Test Professional (QTP), and Quality Center. • Experience in testing Functionality using QTP, beginning from recording, enhancing the scripts using Conditional and Looping statements • Experience in writing SQL queries. • Experience in using Test Management and Bug Reporting tools such as Quality Center • Lead and Coordinate the test team and take the responsible for Requirement reviews, analyze the design, Project estimation, scope definition of a project and Co-ordination with onsite /offshore resources. • Experience in Test design, Defect tracking & Management, and Test Reporting. • Experience in analyzing the Defects and interacting with developers and team members in fixing the defects. • Experienced in providing leadership to drive the technical effort across the Testing team. Understand the business requirements and how to leverage the Technology to meet delivery goals. • Experience in preparation of various reports (Daily Status Report, Weekly Status Report, Monthly Status Report, Daily Test Execution Report, Test Summary Report). • Quick Learner and willing to work in New Technologies. • Self-motivated and innovative with strong problem-solving skills. • Possesses good verbal and written Communication skills, Presentation and Management qualities.  Technical Expertise: • Tools –  HP Quality Center, HP Quick Test Professional(HP Certified) • Database – MS Access , XAD(Mainframe) databases. • Operating Systems – Windows, Mac • Configuration management – MS VSS, SharePoint, • Languages – C/C++, Basic SQL skills • Additional Skills – MS Office, Visio, Project, One Note, QWS3270 Secure • SDLC Methodologies: V Model , Waterfall model, Agile Methodology. Professional Experience: Project Name#1    : Deposits Client                 : Bank of America Domain         : Banking - XAD - Extended Account Database and IMPACS Team Size         : 15                                                         Duration         : May 2012 – Dec 2012 (8 Months) Role                 : Module Lead/Consultant Project Description: Bank Of America is the 2nd Largest Bank in USA according to 2012 Survey.XAD  is a Banking Center Application used by Banking center associates across different Bank of America Cost Centers  for storing information  of various products like Checking's, Savings, CD, IRA, Loans, LOC, Debit cards, etc. . Primary Responsibilities: • Being the Module Lead and SME in XAD and IMPACS Applications with the Bank, I've been involved in the various releases in End-to End, Regression and Functional testing (In Planning and Execution phases) • Estimate of the requirements based of testing scope • Analyzing the Business and Technical requirements and keeping track of the new requirements • Handle 2-3 Initiatives in one Integrated Release and simultaneously work on requirement analysis /preparation of 2-3 Initiatives of next release • Co ordination with the Onshore Lead and Client on the Integrated Releases. • Driving an effort to train Offshore SME's to handle initiatives as a Lead. • Managing Defects at the Offshore and conducting meetings on Defects Status and Progress. • Driving the team in activities (like preparing High Level Test Design & Detail Test Cases), overview activities (like Meeting Minutes & Call Log creation/consolidation, on call support etc.) • Presenting/Conducting the Review (Internal & External Reviews) on the delivarables. • Executing the Test cases and manage the Defects in Defect management tools (Quality Center 10). Project Name#2        : Deposits Client                 : Bank of America Domain         : Banking - XAD - Extended Account Database. Team Size         : 24                                                         Duration         : Jan 2011 – April 2012 (16 Months) Role                 : QA Lead / Onshore Lead/Consultant Project Description: XAD - Extended Account Database is a Banking Center Application used by Banking center associates across different Bank of America Cost Centers  for storing information  of various products like Checking's, Savings, CD, IRA, Loans, LOC, Debit cards, etc. Knowledge  on Mobile applications and Mobile web testing. Primary Responsibilities: • Co-ordinate 4 Integrated Release, 3 or 4 Independent Releases testing  in a year in addition to adhoc testing requests  , change controls , production fixes, small enhancements , base items. • Provide SIW  Estimates after BRD Dispatch. •  Requirement gathering, Analysis of LLD, HLD, BRD & communicating the same. • Coordination and Management of overall project testing activities. • Suggest Design Changes and Process Improvements wherever possible • Identify the Automation Scope • Define the Test Strategy and submit Testing Effort Estimation and seek approval for the same. • Forecast the estimates  of the resources required for the initiative and establish the Onshore ,Near shore and Offshore Communication Channels • Define a Work Plan and Monitor the Progress as well transition Work to Offshore • Smoke Test Ensure the Test Environment and Connectivity is available for Offshore Testing • Review Test Plans and System Test Specification (STS) documents, and Obtain sign-off from Project Team on same • Contribute to Master Test Plan, Test Objectives, and Requirement Traceability Matrix. • Reviewed Scripts Folder structure in Test Plan and Lab in Quality Center for reporting purpose, reviewed script scheduling in QC test lab as per SIT test cycles. • Handled Change Control analysis, contributed to risk analysis for the same if change control is arriving late. • Coordinating to make sure Test Data is available or requested or conditioned. • Co-ordinate data support for different upstream and downstream applications whenever needed. • Track and report testing progress and do defect reporting. • Participate and conduct Defect Triage meetings. • Report Existing Production Issues with complete analysis if reported any. • Co-ordinate and support End to End, Backend, Regression, Backward Compatibility, User Acceptance  , Software Upgrade testing and Key to Glass Testing. • Co-ordinate testing for application sunset and performing conversion testing on target platform • Provide Testing team sign off after completion of SIT and send Test Summary Report. • Coordination of end to end User acceptance tests including data conditioning and functional clarifications. • Participate in Dress Rehearsal testing. • Supported Production Certification during odd hours. • Supported testing and coordination in Post Implementation Warranty period for Post Production Defects • As process improvement completed end to end Microsoft Visio flows for different business functions for allowing team to consider different teams involved in end to end testing. Project Name#3        : Deposits Client                 : Bank Of America Domain         : Banking - XAD, IMPACS,BOSS Team Size         : 17                                                         Duration         : Sep 2009 – Dec 2010 (14 Months) Role                 : Offshore Lead/SME Primary Responsibilities: • Prepared Test Planning documents. Involved in Creation of Test Plan, Test Scripts upload, and Test Strategy etc. • Understanding the Business Rules and Business Requirements and schedule test scripts in Quality Center and execute Test Scripts.. • Created & involved in Test Reporting, Status Reporting, Updating Test Results Matrix and Status Reports for IMPACS/XAD. • Defects logging and tracking it to closure for IMPACS/XAD initiatives. • Worked closely to coach the new joiners in the team and bring them to speed. • Performed Pipeline Testing in IMPACS/XAD. • Created various reference documents to facilitate smooth transition of knowledge for IMPACS/XAD  Applications. • Handled the daily defect & status calls from Offshore for every release. • Performed Data setup, data conditioning, Inquiry/Verification in Mainframe DB by connecting through emulator QWS3270 • Executed the test case manually in Mainframe applications. • Excellent understanding of complete project life cycle (SDLC) and deployment methodology. Project Name#4    : Deposits Client                 : Bank Of America Domain         : Banking - IMPACS and NW BOL Team Size         : 8                                                         Duration          : Feb 2008 - August 2009 (19 Months) Role                  : QA Tester Primary Responsibilities : • Prepared Test Scripts,Test Planning   and System Specification documents for IMPACS and NW BOL Projects. • Uploaded the same in Quality Centre with Risk Score and Requirement Traceability Matrix • Created & involved in Test Reporting, Status Reporting, Updating Test Results Matrix and Status Reports for IMPACS. • Created various KT documents to facilitate smooth transition of knowledge for IMPACS Applications. • Handled the daily defect & status calls from Offshore for every release of IMPACS. • Prepared the IMPACS Check List &  IMPACS  Observation tracker to facilitate IMPACS  testing at offshore. August 2007 - January 2008 – Bank Of America/Accenture Technologies – Channel Technology – Mid Tier   June 2005 – March 2007 – Developed Web based application to store and maintain the hierarchy of college pupils and staff. Academics: B.Tech. in Computer Science from  Silicon Institute Of Technology,Bhubaneswar, Orissa from BPUT(Biju Patnaik University of Technology) in the year 2003 – 2007. Trainings & Certification: QC Certified – 84 % Foundation Level training in banking domain online- Accenture Internal Foundation level Test in Finance-87.5 % -Accenture Internal. HP Certified in Quick Test Professional -87% Extra Curricular: • Organized, participated and Hosted Many Events at Office Level and Team level.  • I have been part of social activities organized within the company.  • Worked on creating awareness about GREEN IT, through “GO GREEN” initiative. • Was an active member of VAHINI (Women’s Group) at Accenture Chennai Rewards and Recognition: • Received many recognition mails from Client and senior leadership Team of Accenture both onshore and offshore.  • Received Certificate of Appreciation for outstanding performance & lasting contribution thrice being at Offshore for  TCoE (Testing Center of Excellence) • Appreciated by PTM, TDM for being proactive on various projects, designing end to end test cases with customer in mind, being a team player and doing right thing to deliver quality product that I handled. • Voted “People Developer” in one of the Accenture Surveys by some of the Accenture team members to whom I have guided/educated on application.                 

Application Support