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Information Technology Specialist, Southern Florida
As a technical support specialist fielding helpdesk calls, supporting automated systems & software programs; I have a strong track record for analyzing complex problems/issues, identifying patterns and recommending creative solutions. As well as, demonstrating excellent oral (including presentations), written, interpersonal (active listening), skills and ability in negotiating and influencing; great phone etiquette. All while maintaining the customer service database for all service requests as well as Receiving, analyzing, and assigning control numbers to all incoming customer request. With more than 7 years, total experience, in Network Administration and Helpdesk Operations. I am seeking opportunities that will allow me to think creatively and be proactive and take initiative to drive projects to their completion.
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Education level: |
Bachelor |
Will Relocate: |
Yes |
