COMPANY	POSITION HELD	DATES WORKED
Fiserv	(Confidential)	4/1995 - /2007
SOS Computer Systems	(Confidential)	3/1992 - 4/1995
Management Recruiters	(Confidential)	8/1991 - 3/1992
Unisys	(Confidential)	4/1988 - 7/1991
First Security Bank	(Confidential)	2/1985 - 3/1998
Kmart Corp	(Confidential)	1/1983 - 1/1985

SCHOOL	MAJOR	YEAR	DEGREE
CCI	Programming Certification	1989	Trade School Degree
Utah State University	Business Administration - Marketing	1983	Bachelor Degree

Highlights:

Companies I like:

Verizon Oracle IHC

Business Development
Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Balance Sheet Repsonsibility
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Executive
• Service
• Management
• Financial
• Call Center

National Software Support Manager of several support teams sevicing call center and support center activities for hundreds of clients. Implemented company wide service program for client retention and to increase and maintain hig level of customer satisfaction.