Tech support specialist with a laid-back style. I am Apple Certified and also know Windows and have experience in personalized tech support.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	12/2005 - Present
Apple	(Confidential)	9/2000 - 12/2005
Midland Reporter Telegram	(Confidential)	10/1998 - 8/2000
Angleton Times	(Confidential)	3/1998 - 8/1998
O'Donell Police Department	(Confidential)	5/1997 - 12/1997
Lamesa Press Reporter	(Confidential)	12/1996 - 7/1997

SCHOOL	MAJOR	YEAR	DEGREE
Angelo State University	Governtment/Criminal Justice	1993	Bachelor Degree
Odessa College	Law Enforcement	1991	Associate Degree

Highlights:

Companies I like:

Starbucks, NASA

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Macintosh
• Technical Support
• Hardware

Responsible for end use and employee tech support and repair at retail store location and management of supplies and parts used in repairs