eBusiness executive with expertise in marketing, advertising, interactive, promotions, and customer experience management

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Consultant	1/2008 - Present
HSBC	VP/Director eBusiness	2/2000 - 11/2007
Tunes.com	Director of Marketing & Promotion	10/1997 - 2/2000
WXRT-FM	Director of Marketing	7/1990 - 10/1997

SCHOOL	MAJOR	YEAR	DEGREE
Northwestern	Marketing/Finance	1985	Master Degree
University of Michigan	Psychology	1983	Bachelor Degree

Highlights:

Received multiple “medals” by Corporate Insight’s Credit Card Monitor editorial staff and ranked within top 5 credit card web sites by Keynote WebExcellence.

Companies I like:

small to mid size entrepreneurial organizations conducting significant proportions of their work on the Internet and thru other digital channels.

Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
interactive marketing
Negotiation
Relationship building
Customer Experience Management
Search Engine Marketing
Online lead generation
Social Media Marketing
Building online capabilitiies from the ground up
Managing corporate change
Hiring and managing agencies and vendors

• eCommerce
• Marketing
• Advertising
• Interactive
• Promotions
• customer experience

Integrating parallel teams from two subsidiaries into one cohesive unit Developing an online account acquisition process enabling significant growth in business originated on the Internet