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Ebrima J

Help Desk Specialist - 12 Years of Experience - Near 20904

Occupation:

Help Desk Specialist

Education Level:

Bachelor

Will Relocate:

YES

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Summary: Accomplished Senior Engineer with comprehensive expertise in hardware and software configurations. Known for improving IT efficiency and ensuring effective operation of IT functions for financial organizations. Experienced in PC desktop and laptop support from initial setup and deployment through user training, troubleshooting, maintenance, and documentation. Exceptional team player, skilled in collaborating with associates and external technicians to quickly resolve issues.

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