Description
SUMMARY OF EXPERIENCE Consultant/Executive with a proven track-record in key positions in Restaurant, Distribution, Financial Services, and Retail Organizations with growing responsibilities, leading to a "C" level management situation. Proven experience in both new and existing businesses in Strategy Development, Technology alignment and implementation, Business Process Improvement, team development, strategic analysis and planning, and Data modelling and management. Full responsibility for the identification and development of processes and systems for supply chain, strategic, financial and operating systems. Successful development in data architecture & process optimization projects for Retail & Restaurant clients leading to improvements in inventory turn and gross margin performance. Store systems developed and installed reducing labor by 30-40% while supporting expanded service to customers and increased sales. Customer Relationship systems improved satisfaction and loyalty while producing a $4 million revenue stream. Leadership in online retail resulted in a $7 million division in one year. Led and supported both acquisition and divestiture activities. Creation of customer feedback systems and frequency programs. Large scale system selection and implementation experience across several sectors.