Description
General Manager in an established and successful business.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Culligan Water | General Manager | 2/2007 - 3/2012 |
Accomplishments
Highlights:
Developed and promoted organizational safety practices and procedures that led in reduction of bottom line WC and Auto liabilities by $75K annually. Contributed in the achievement of a 100% rating in annual compliance audit. Increased overall branch profitability and improved overall Customer Service Net promoter scores by providing high standard of customer service through strong working relationship with branch personnel. Demonstrated full knowledge in profit and loss, budgeting, forecasting, collections, and expense management; recognized as “Top Performer and received numerous awards.
Keywords
Responsibilities
Provided keen oversight in managing the largest recurring revenue branch with more than $13M worth of annual revenue as well as direct control over route-based and service industry business with highest 32% EBITDA attainment out of all Culligan branches.
Utilize proficiency in overseeing multi-level staff including recruitment, hiring, supervision, consultation, and staff development of more than 100 individuals.
Serve as primary POC in representing Culligan in current and past Assembly Bills.
Conceptualize innovative ideas to maintain market lead; exemplify sharing/creating of best practices with other members of Culligan management and foster solid alliance with the entire staff.
