SUMMARY Training and business development professional with effective communication skills, innovative problem solving and aptitude for assessing and fulfilling personal and organizational development needs. Areas of expertise include: * Team Leadership * Cold Calling and Relationship Development * Territory Management * Classroom Instruction * Client & End-User Training * Mentoring and Coaching TRAINING AND BUSINESS EXPERIENCE Walmart Corporation Customer Service Manager 2015 - present * Train, Coach, Mentor new and seasoned cashiers on a regular basis * Control the amount of cash on hand at all registers * Mediate matters of customer and cashier interaction over product pricing, availability, over-rings, voids, etc. * Control breaks and lunches of cashiers as to have ample on-hand cashiers at all times * Cooperate with other Customer Service Managers (CSM) as to scheduling of associates and CSM's to maintain consistent coverage of front end and other areas as needed Stocks Team " 2009-2011 * Confirmed sales floor was fully stocked with merchandise and performed a store-wide inventory on a bi-weekly basis ensuring that the stockroom and sales floor were used to the optimum * Ensured merchandise was pulled from the warehouse and transported to the appropriate position on the sales floor Trained mentored and ensured adherence to store policies by new hires within the team "soccer73@comcast.net" soccer73@comcast.net

Highlights:

• self starter
• focused
• team player
• business developer
• seasoned
• Training
• Basic First Aid
• Benefits
• Business Development
• Coaching