In my new job, I want to be challenged and excited every single day. I believe in providing excellent customer service -- and that is really what every job is about in the end. I really enjoy learning and then sharing information about new technology or functions that will improve our environment. I have experience in a wide range of technologies and exposures -- everything from supporting email users and the clients they use to managing a database. If you are looking for energy, dedication, and a real desire to do a great job -- look no further!

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Adjunct Instructor	1/2009 - Present
(Confidential)	Director, SIS and Quantitative Institutional Research	10/1988 - Present

SCHOOL	MAJOR	YEAR	DEGREE
University of Phoenix	Information Systems & Management	2007	Master Degree
Greensboro College	Political Science, Legal Administration	2001	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Website	Microsoft Training	media url	If you work with users who need "how to" help with MS Office 2007 products, this site is excellent.
Website	Shopping for Technology	media url	NewEgg
Website	Moodle	media url	If you use or support Moodle, this is an excellent resource.

Highlights:

Teaching is a real accomplishment for me! I learn so much as I share what I know with students. Courses taught: Intro. to Personal Computers, Strategies for Technical Professionals, Basic Software Applications, and Installing, Configuring and Managing Miscosoft Windows XP. Also counted as a accomplishment is the user training materials I have developed and used as the basis for workshops. Being recognized by members of the campus as a person who can make a technology decision in an informed and thougthful manner was a hard won thing and I appreciate that as well.

Companies I like:

Higher Ed Institutions, Non-Profits, Hospitals, Government Agencies

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Microsoft Access Reporting
Development of Training Materials
Design and Conduct Workshops
Coordinate Employee Efforts
SQL Scripting

• technology
• Oracle
• database
• technology management
• inventory tracking
• asset management

Support an Oracle database, its application and web interface and the users of the system. Develop user guides and provide training/assistance to users. Assist with support of content delivery system (Moodle). Provide assistance with general office management and coverage for a campus of approximately 1200 users, being the defacto leader when the VP for Technology is out of the office. Develop institutional research reports using the Tool for Oracle Developers (TOAD) and Microsoft Access. Write and deploy various reports for campus needs. Complete all reports required by federal, state and local agencies. Respond to surveys such as the College Board and Peterson’s Guide. Provide enrollment reports to campus management as appropriate for decision making. The enrollment reports are written using Microsoft Access and Excel. Teaching technology classes at the college level as time and opportunities present.