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Computer Operator - 11 years experience
To acquire work experience in the IT field as a Network Security
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Suffolk, VA |
Major Responsibilities
•Work with PC support team on help desk calls
•Administer system and file server backups
•Execute scheduled production reports/jobs
•Manage flow of IS internal/external media
•Ensure backups are completed successfully
•Contact vendor service personnel when hardware failure demands immediate action
•Other duties as assigned or requested
Work Experiences
9/2008 - 6/2011
SUFFOLK PUBLIC SCHOOLS
Individual Contributor
- •Teach students lesson plans left by teachers when needed
•Assist teachers with their objectives when needed in the classrooms
5/2006 - Present
(private)Individual Contributor
- •Work with PC support team on help desk calls •Administer system and file server backups •Execute scheduled production reports/jobs •Manage flow of IS internal/external media •Ensure backups are completed successfully •Contact vendor service personnel when hardware failure demands immediate action •Other duties as assigned or requested
3/2006 - 11/2006
Amerigroup Corp
Individual Contributor
- •Maintain a library of computer generated files that may be on tape, disk or mass storage.
•Classify and catalog files by content of data and type of routing.
•Assign identification codes conforming to a standardized system.
•Prepare records for files reference.
•Issue media on a charge-out system and inspect returned media to determine need of replacement.
•Ensure data recoverability by implementing a schedule of system backups and database archive operations, and perform recoveries.
•Support media management through procedures for offsite storage and retrieval.
•Collect growth statistics for the tape library to ensure backup capacity is maintained.
•Develop and maintain magnetic media documentation and update documentation related to Data Center Recovery Plan as appropriate.
•Responsibility $10k - $40k budgetary expense.
•Develop and maintain computer operation documentations.
•Work with PC support team on helpdesk calls.
•Administer system and file server backups.
•Execute scheduled production reports/jobs.
•Manage flow of IS internal/external media.
4/2005 - 3/2006
LILLIAN VERNON/TIME CORPORATION,
Individual Contributor
- •Monitor and maintain all system platforms including performance, contentions, error messages, system failures, hardware/software status, job ABENS and system availability
•Ensure all scheduled and requested job processing on all platforms are completed with accuracy and efficiency
•Responsible for correcting minor JCL mainframe and I-series CL AS/400 errors to prevent job processing delays
•Perform minor preventive maintenance of in-house computer peripherals including cleaning; adding toner, oil and developer to printers; changing printer ribbons, oil belts and filters
•Responsible for placing service calls on malfunctioning equipment as needed
•Provide verbal and written summaries of problems, special requests and schedule changes to other shifts
•Responsible for printing, bursting and distribution of a broad range of reports and special forms
9/2000 - 4/2005
