Junction city Ks 66442

Marsha L. Frye-Shoff 3150-1 Attucks Ct. Ft. Riley, KS 66442 Phone: (785) 223-7485 E-mail: marshashoff@hotmail.com ________________________________________ OBJECTIVE Seeking employment to enhance my present skills and learning new skills as well. I am seeking employment with a company that will help advance my career and help me grow professionally and personally. SUMMARY OF QUALIFICATIONS I am an individual who enjoys team work and I’m a hard worker who can work in a fast paced office and be a team leader. I have 5-10 yrs experience working in customer service, retail, and business management. I'm highly energetic, motivated, honest, and positive WORK EXPERIENCE Administrative Assistant (10/2008 - 7/2009) Cochise Appraisal Service ,LLP, Sierra Vista, AZ Customer service, answer phones, answers email accts. And client websites, processes all incoming orders, data entry, schedules appts. Sent out/log out all appraisal reports to clients, filing, purging files, supply list, prepare weekly production report, prepare weekly accts receivable status report, answer status requests from clients, daily status reports, collections, petty cash, remind appraisers of appts. Package/prepare all outgoing packages, deliver/mail/email all outgoing reports, mail run, petty cash, receive payments from customers such as check, credit cards, money orders, and cash, accounts receivables/payables, meet with management weekly for problems/updates/suggestions, and other duties as assigned. Administrative Assistant (5/2008 - 9/2008) Dept. of Economic Security (DES), Sierra Vista, AZ Customer service, attend to customers at window, have all customers sign in, answer phone lines and route to approximate extension, direct customers to other offices as appropriate, take messages as needed, make copies of information brought in, date/stamp and route info to appropriate worker(s), inform appropriate worker of customers as necessary, assist clients when needed to fill out applications, mail distribute/send, hand out applications, forms, NCRP contracts, keep track of forms, prepare tabs for new format on certification folders, purging files, and cover the office when staff is out. Perform all other duties as assigned. Manager (11/2005 - 6/2007) Business Financial Loans, LLC Minden, LA Customer service, open/close store, weekly payroll accounts, recruitment, bank deposits, inventory, clean store, weekly employee scheduling, setting appts. Advise clients of loans and options, weekly production reports, answering phones, taking messages, answering emails, collections, accounts receivables/payables, and performs all other duties required. Manager (11/2002 - 07/2005 A’gaci Too Longview, TX Customer service, open/close store, recruiting, operates cash register, bank deposits, inventory, cliental, prepare weekly employee schedules, submitting payroll to corporate office, weekly and monthly production reports, answering phones, assisting customers in fitting rooms, cleaning store, and performing all other duties as required. Loan Officer (5/1994 - 10/2002 America’s Payday Loans Monroe, LA Customer service, open/close store, bank deposits, clean work area, financial advice to clients, processing loans, Approve loans within specified limits, and refer loan applications outside those limits to management for approval. Meet with applicants to obtain information for loan applications and to answer questions about the process. Analyze applicants' financial status, credit, credit checks, and property evaluations to determine feasibility of granting loans. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Perform all other duties as required. EDUCATION High School Diploma Newellton High School Newellton, LA Associates Degree Business Administration Louisiana Technical College, Tallulah, LA ADDITIONAL QUALIFICATIONS Microsoft Office Access Excel Outlook Power Point Publisher WPM 35

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Fort Riley, KS