Healthcare Administration

Jessica L. Taulbee 615 N Hardin Ave. Aurora, IL 60506 847-877-6626 kopykatkouture@gmail.com Objective To secure a challenging position that will lead to a lasting relationship and allow me to demonstrate my strong organizational skills, desire for success and ability to work well with people. Education 2008 American InterContinental University Bachelor of Business Administration-Business Administration/Healthcare Management Experience 1/2011-Present In Home Professional Health Care Chicago, IL Operations Manager-Community Liason Officer Oversees daily operations of 2 offices (Chicago and Crown Point, Indiana) managing a staff of 125+ employees, (Homemakers, CNA's, office employees) Responsibilities include administrative, billing, personnel issues, human resource, compliance, policy and procedure and payroll (proficient in Quickbooks and Excel) and billing of the Veterans Administration. Coordinates with the VA, patients and Home Health Aides to determine the best placement of a worker when scheduling a new client. 1/2009-1/2011 1st Choice Cellular/Infinity Wireless Chicago, IL Operations Manager Oversaw day to day operations of a multi-location, cellular communications company with retail and wholesale locations and a website. Hired and supervised 8-10 employees, led weekly meetings, initiated and maintained relationships with vendors and supplier. Used comparative analysis and P and L statements to keep operating costs to a minimum. Created and oversaw distribution of advertising materials for retail locations. Trained management and staff for sister locations. 4/2006-1/2009 Career Education Corporation (AIU Online) Schaumburg, IL Associate Student Manager Managed a team of 40 advisors who guided students through the enrollment process at the online division of a regionally accredited university while meeting a goal for enrollments and starts with my own group of students. Led daily and weekly meetings, helped each advisor meet his or her goals and increase productivity of the team by developing trainings and mentoring. Was recognized as one of the top 100 employees out of 6,000 in my second year of employment. Consistently ranked as one of the top advisors for enrollments, starts, retention and graduation of students through building and maintaining solid relationships with them and other departments to ensure their success. Additional Experience 4/2003-4/2005 U.S. Navy Reserve-(Petty Ofcr 3rd Class) Portland, Oregon Objective To secure a challenging position that will lead to a lasting relationship and allow me to demonstrate my strong organizational skills, desire for success and ability to work well with people.

Accounting Clerk

Aurora, IL