Director/Manager Information Technology teams

Strategic IT Planning / Network Operations Center Management / Security / Infrastructure / ITIL Methodology / Compliance / Disaster Recovery / Data Center / Networks Accomplished professional with proven track record designing and integrating new IT strategies and programs that produced solid results in both small and large corporations. Consistently delivered major projects on time and within budgetary constraints. Introduced innovative technology solutions to improve efficiency, customer satisfaction and bottom-line results. Created and led new system implementation from concept to full execution.  Redesigned batch processing infrastructure cutting costs by 70%  Overhauled change request process, reducing failures 67%.  Introduced performance metrics, eliminating 50% of customer complaints.  Implemented system conversion plan, completing 30 days ahead of schedule and saving $100K.  Planned and executed new systems training program, slashing startup time 50%.  Designed and led $1.25M system upgrade project, completing on time and within budget.  Directed infrastructure migration plan across nine-state region, saving $125K.  Developed and instituted new automated process, reducing sales proposal preparation time 86%. Special Skills: Building and leading highly effective IT teams during periods of continuous change. Interfacing effectively with all stakeholders to produce exceptional results. Introducing technology-driven changes to improve productivity. Crafting and implementing new technological methodologies to meet ever-changing business needs.

Application Support

Duluth, GA