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Administrative Assistant
Enthusiastic and well-organized Administrative Assistant who is hardworking with solid background in data entry, schedule management, event planning, multi-tasking with outstanding telephone, and documentation skills. Good communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability in corporate office setting.
Administrative Assistant
About Me
Industry: |
Clerical & Administrative |
|---|---|
Occupation: |
Administrative Assistant |
Highlights: |
• 4 Recommendations, LinkedIn (http://www.linkedin.com/pub/jean-greenhill/17/671/b1) March 2011 • The Making Our Lives Easier (M. O. L. E) Award, International Resources Group (IRG) November 2006 • Certificate of Appreciation, International Resources Group (IRG) February 2005 • Member Letter of Appreciation, NASA FCU December 2003 • Certificate off Achievement, NASA FCU June 2001 • Letter of Recommendation, NationsBank April 1997 • 3 Appreciation Cards (Star Cards from fellow Co-Workers), NationsBank December 1996, January and February 1997 • Letter of Recommendation, Georgia Power Co. January 1989 • Employee of the Month, Associated Temporary Staffing September 1987 |
Education level: |
Associate |
Will Relocate: |
Yes |
Location: |
Clinton, MD |
Work Experiences
8/2007 - 2/2011
International Resources Group (IRG)
Individual Contributor
- Performed support administrative tasks such as filing, spreadsheets, faxing reports, photocopying collateral and the scanning of documents for inter-departmental use on a daily basis. Prepared folders closed terminated records and maintained onsite and offsite records of all employees. Handled, processed and distributed confidential employee information. Developed a strong knowledge of software used for record keeping. Oversaw inventory and office supply purchases. Also supported in other areas of administration by performing receptionist duties and as a safety officer where was trained and certified in CPR and AED.
5/2004 - 8/2007
International Resources Group (IRG)
Individual Contributor
- Demonstrated proficiencies in telephone, e-mail, and fax and front-desk reception within a high-volume environment, and assisted with the implementation of a new phone system, that resulted in more cost-effective service. Answered and directed all incoming calls to their destinations, while greeting guest of the office. Received, logged in and distributed packages, received, processed, and distributed faxes for the office. Maintained conference room schedule of 10 conference rooms daily, the staff locator and a daily in & out log. Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees, along with conference room set-ups, and ordering of food for any meetings. Also supported in other areas of administration like performing as a safety officer where was trained and certified in CPR and AED.
1/1999 - 5/2004
NASA Federal Credit Union
Individual Contributor
- Processed and maintained all documentation for the credit union records (collections, loans, membership documentation, etc). Developed customer relations through telephone contact, and successfully resolving approximately 40 customer issues per month, with drafting and preparing outgoing correspondences in a timely manner. Also were responsible for recording liens, keeping records of insurance, and maintaining car titles that the credit union held liens on. As well as assisted in other areas of administration by performing receptionist duties and as a safety officer.
8/1997 - 1/1999
NASA Federal Credit Union
Individual Contributor
- Supported all credit union department processes to included researching member inquiries, solving member problems, and handling member correspondence. Fulfilled subpoena requests for courts, received and logged microfilm and microfiche data.
6/1996 - 3/1997
