My interests in the Call Center Manager positions are grounded in my beliefs that great customer service starts with leadership. As a visionary professional, I will bring over 11 years of sales expertise to this position. I also possess over 11 years of creating strategic plans to achieve and exceed revenue goals. I have over 3 years of management, leadership experience, coaching and developing teams of 28+ associates, building key internal and external relationship to establish a competitive edge, changing strategies, while continuing to grow revenue, and make long-lasting customer relationships.

Highlights:

• Telecommunications
• Credit
• Collections
• Powerpoint
• Sales
• Service