manager/supervisor /clerk

Marines Chapa, BA/NT 321 Hofman ct -4B Crown Point, In. 46308-0302 219 2990291 219 5776263 Marines2010@yahoo.com Ballerini148@hotmail.com Position:Sale /customer service /rest/manager/supervisor/retail Objective:To work with a company that is open mind and is willing to grow financial and economic. I would like a long term career with possibility and opportunity to advance. Summary of Skills: Bilingual Cook, cleaning, read orders, cleaning, food stock and orders Teller- check / savings deposit withdraws/issue money orders Closing, close and balance procedures. Guide/plan/direct/solve problems with customer/public Ability and patient to train professionals and staff/ Develop office technique to customers / employers satisfaction Accomplish Special Project /Solve problems/ Flexible/hardworking /kind/Caring Get along with all employees. Skills Qualifications: Directed and interactions with client, public, in general Assess needs and provided solutions to customers complaints Represent a company with good image Utilized strong product knowledge in handle customers complaints Support co-workers in sales skills Unique skills for promoting growing business /Customer Service skills Strong public skills knowledge to accomplish problems into positive solutions Assisted and participated in marketing meetings Full knowledge of company and its product Responsible for ordering, selecting, delivering, promoting products to clients Recruited people to work as a sales representative Guided, directed sales Represented the company by having full knowledge of products, prices, quality and client satisfaction Developed office technique to achieve higher levels of costumer’s satisfactions Good rapport with all levels of employees Accomplished special projects in kindly matters Flexible hard working Ability and patient to train professional and staff Special skills working with public and professionals Ability to thing new solutions, directions to assist in problem solving Ability to work with diverse group populations, enjoy interactions Team oriented people person Achieved special promotions in short length time Tech Skills: Fax Phone/Computer-search/e-mail/Microsoft Word, Excel/Office/Power Point/Calculator, Bsw. Volunteer:Hospitals/Library/ Churches/Angel Food/Soup& Serenity/Museum/ARC. America Red Cross / Girls Scouts Hobbies:Write/ Read/Sports/Searches Work History: 3/2011 to now – Luigi’s - Kitchen -IN 9/2010 to10/2010- America Savings – Teller -IN 2004 to 2010 - Crown Point School Corp.-Teacher Substitute- IN 1991 to 1994 - Steark Super Foods – Supervisor/Customer Service/Cashier- IN 1989 to 1989 – Unitel Telecommunications- Manager/Secretary – Brazil 1987 to 1989 – Anesthesiologists Reunited – Secretary /Cashier/Counsel –Brazil 1986 to 1987 – Hospital Saude – Surgical Tech – Brazil 1985 to 1989 – Pierry Alexander Marketing – Associate Sale- Brazil 1985 to 1986 – Dr. Edson Renato – Secretary/ Medical Assistant – Brazil 1979 to 1986 – Hospital Fatima – Assistant Manager/ Surgical Tech/Room Nurse/ Recovery Room Assistant – Brazil 1977 to 1979 – Tres Maria Ind. – Aux. in Gen. Prod. – Brazil Educations: 2010 – Key train – Work effectiveness -Crown Point /IN 2005 - Certification in Medical Terminology-Merrillville, IN 2005 - Certification in Microsoft work 2000- Word/excel-Merrillville/IN 1993 - Attended Purdue Calumet (Psychology and Food and Nutrition Classes) 1992 - Attended DeLaGarza Career, Center, courses in Data Processing- East Chicago/IN 1988 - Bachelor in Arts Communication -Public Relations- UCXS University/Brazil 1979 - Auxiliary in Nurse – ( Pediatric,Clinic,Surgical,Cardiology,ICU,Maternity) Hosp.Fatima/BR. 1982 - Course Pedagogic – UCXS University- Brazil 1984 - Communications Public Relations Introduction – UCXS University-Brazil 1984 – Course Digit Operation in computers 1981 - Graduation fro High School –Crist. Mend.- Brazil REFERENCES: Upon Request: Marines Chapa, BA PoBox 302 Crown Point, In. 46308-0302 219 2990291 219 5776263 Marines2010@yahoo.com Ballerini148@hotmail.com Position:Sale /customer service /rest/manager/supervisor/retail Objective:To work with a company that is open mind and is willing to grow financial and economic. I would like a long term career with possibility and opportunity to advance. Summary of Skills: Bilingual Cook, cleaning, read orders, cleaning, food stock and orders Teller- check / savings deposit withdraws/issue money orders Closing, close and balance procedures. Guide/plan/direct/solve problems with customer/public Ability and patient to train professionals and staff/ Develop office technique to customers / employers satisfaction Accomplish Special Project /Solve problems/ Flexible/hardworking /kind/Caring Get along with all employees. Skills Qualifications: Directed and interactions with client, public, in general Assess needs and provided solutions to customers complaints Represent a company with good image Utilized strong product knowledge in handle customers complaints Support co-workers in sales skills Unique skills for promoting growing business /Customer Service skills Strong public skills knowledge to accomplish problems into positive solutions Assisted and participated in marketing meetings Full knowledge of company and its product Responsible for ordering, selecting, delivering, promoting products to clients Recruited people to work as a sales representative Guided, directed sales Represented the company by having full knowledge of products, prices, quality and client satisfaction Developed office technique to achieve higher levels of costumer’s satisfactions Good rapport with all levels of employees Accomplished special projects in kindly matters Flexible hard working Ability and patient to train professional and staff Special skills working with public and professionals Ability to thing new solutions, directions to assist in problem solving Ability to work with diverse group populations, enjoy interactions Team oriented people person Achieved special promotions in short length time Tech Skills: Fax Phone/Computer-search/e-mail/Microsoft Word, Excel/Office/Power Point/Calculator, Bsw. Volunteer:Hospitals/Library/ Churches/Angel Food/Soup& Serenity/Museum/ARC. America Red Cross / Girls Scouts Hobbies:Write/ Read/Sports/Searches Work History: 3/2011 to now – Luigi’s - Kitchen -IN 9/2010 to10/2010- America Savings – Teller -IN 2004 to 2010 - Crown Point School Corp.-Teacher Substitute- IN 1991 to 1994 - Steark Super Foods – Supervisor/Customer Service/Cashier- IN 1989 to 1989 – Unitel Telecommunications- Manager/Secretary – Brazil 1987 to 1989 – Anesthesiologists Reunited – Secretary /Cashier/Counsel –Brazil 1986 to 1987 – Hospital Saude – Surgical Tech – Brazil 1985 to 1989 – Pierry Alexander Marketing – Associate Sale- Brazil 1985 to 1986 – Dr. Edson Renato – Secretary/ Medical Assistant – Brazil 1979 to 1986 – Hospital Fatima – Assistant Manager/ Surgical Tech/Room Nurse/ Recovery Room Assistant – Brazil 1977 to 1979 – Tres Maria Ind. – Aux. in Gen. Prod. – Brazil Educations: 2010 – Key train – Work effectiveness -Crown Point /IN 2005 - Certification in Medical Terminology-Merrillville, IN 2005 - Certification in Microsoft work 2000- Word/excel-Merrillville/IN 1993 - Attended Purdue Calumet (Psychology and Food and Nutrition Classes) 1992 - Attended DeLaGarza Career, Center, courses in Data Processing- East Chicago/IN 1988 - Bachelor in Arts Communication -Public Relations- UCXS University/Brazil 1979 - Auxiliary in Nurse – ( Pediatric,Clinic,Surgical,Cardiology,ICU,Maternity) Hosp.Fatima/BR. 1982 - Course Pedagogic – UCXS University- Brazil 1984 - Communications Public Relations Introduction – UCXS University-Brazil 1984 – Course Digit Operation in computers 1981 - Graduation fro High School –Crist. Mend.- Brazil REFERENCES: Upon Request: Marines Chapa, BA PoBox 302 Crown Point, In. 46308-0302 219 2990291 219 5776263 Marines2010@yahoo.com Ballerini148@hotmail.com Position:Sale /customer service /rest/manager/supervisor/retail Objective:To work with a company that is open mind and is willing to grow financial and economic. I would like a long term career with possibility and opportunity to advance. Summary of Skills: Bilingual Cook, cleaning, read orders, cleaning, food stock and orders Teller- check / savings deposit withdraws/issue money orders Closing, close and balance procedures. Guide/plan/direct/solve problems with customer/public Ability and patient to train professionals and staff/ Develop office technique to customers / employers satisfaction Accomplish Special Project /Solve problems/ Flexible/hardworking /kind/Caring Get along with all employees. Skills Qualifications: Directed and interactions with client, public, in general Assess needs and provided solutions to customers complaints Represent a company with good image Utilized strong product knowledge in handle customers complaints Support co-workers in sales skills Unique skills for promoting growing business /Customer Service skills Strong public skills knowledge to accomplish problems into positive solutions Assisted and participated in marketing meetings Full knowledge of company and its product Responsible for ordering, selecting, delivering, promoting products to clients Recruited people to work as a sales representative Guided, directed sales Represented the company by having full knowledge of products, prices, quality and client satisfaction Developed office technique to achieve higher levels of costumer’s satisfactions Good rapport with all levels of employees Accomplished special projects in kindly matters Flexible hard working Ability and patient to train professional and staff Special skills working with public and professionals Ability to thing new solutions, directions to assist in problem solving Ability to work with diverse group populations, enjoy interactions Team oriented people person Achieved special promotions in short length time Tech Skills: Fax Phone/Computer-search/e-mail/Microsoft Word, Excel/Office/Power Point/Calculator, Bsw. Volunteer:Hospitals/Library/ Churches/Angel Food/Soup& Serenity/Museum/ARC. America Red Cross / Girls Scouts Hobbies:Write/ Read/Sports/Searches Work History: 3/2011 to now – Luigi’s - Kitchen -IN 9/2010 to10/2010- America Savings – Teller -IN 2004 to 2010 - Crown Point School Corp.-Teacher Substitute- IN 1991 to 1994 - Steark Super Foods – Supervisor/Customer Service/Cashier- IN 1989 to 1989 – Unitel Telecommunications- Manager/Secretary – Brazil 1987 to 1989 – Anesthesiologists Reunited – Secretary /Cashier/Counsel –Brazil 1986 to 1987 – Hospital Saude – Surgical Tech – Brazil 1985 to 1989 – Pierry Alexander Marketing – Associate Sale- Brazil 1985 to 1986 – Dr. Edson Renato – Secretary/ Medical Assistant – Brazil 1979 to 1986 – Hospital Fatima – Assistant Manager/ Surgical Tech/Room Nurse/ Recovery Room Assistant – Brazil 1977 to 1979 – Tres Maria Ind. – Aux. in Gen. Prod. – Brazil Educations: 2010 – Key train – Work effectiveness -Crown Point /IN 2005 - Certification in Medical Terminology-Merrillville, IN 2005 - Certification in Microsoft work 2000- Word/excel-Merrillville/IN 1993 - Attended Purdue Calumet (Psychology and Food and Nutrition Classes) 1992 - Attended DeLaGarza Career, Center, courses in Data Processing- East Chicago/IN 1988 - Bachelor in Arts Communication -Public Relations- UCXS University/Brazil 1979 - Auxiliary in Nurse – ( Pediatric,Clinic,Surgical,Cardiology,ICU,Maternity) Hosp.Fatima/BR. 1982 - Course Pedagogic – UCXS University- Brazil 1984 - Communications Public Relations Introduction – UCXS University-Brazil 1984 – Course Digit Operation in computers 1981 - Graduation fro High School –Crist. Mend.- Brazil REFERENCES: Upon Request:

Accounting Clerk

Crown Point, IN