Accomplishments * Developed, organized, and implemented successful after-school and youth programs * Recipient of numerous awards for productivity and job effectiveness * Work productively in high pressure situations, consistently meeting assignment deadlines * Strong ability to multi-task, successfully handling projects and situations simultaneously * Work effectively with diverse populations through excellent communication skills * Train others to ensure efficiency, productivity, and excellence, assuring knowledge and understanding of policies and procedures * Consistently meet or exceed established performance and quality quotas and goals * Ensure all records are maintained and kept confidential * Created and made presentations to small and large groups

Highlights:

• Communication Skills
• Customer Service
• Excellent Communication Skills
• Policies and Procedures
• Quality
• Quality Assurance
• Scheduling