Operations Manager

The below discussions are summarized as an opportunity to establish and execute a program of instrument maintenance, ensuring they meet specifications and is traceable. Another aspect is the opportunity to establish and control the operational and capital budgets for the department. My 20 year military background covers from being a enlisted ranked calibration specialist performing instrument and radiation calibrations to a Chief Warrant Officer responsible for ensuring that those calibrations are executed. Developed and implemented ISO/TL 9001 compliant, commercial Calibration Laboratory to support and repair commercial test equipment used to functionally test telecommunication products in a demand flow/just-in-time manufacturing facility. The Technology Management focus portion of my Masters of Business Administration courses presented specific system concepts, methodologies, and tools to strategically plan technology developments, to effectively manage core competencies, and to integrate these technologies into existing or future products in order to remain competitive in the world economy.

Customer Service Manager

Cedar Park, TX