Admin Assist - 33 years at UPS doing verious admin jobs

Brenda J. Roberts 502 Woodland Ave Plainfield, NJ 07062 (908)295-7254 bjroberts@verizon.net To Whom it May Concern, This letter is to express my interest in the Administrative Assistant/Clerical position listed on JOB.com. I am a highly skilled IT Professional with many years of experience servicing customers in the internal and external call center environments. Experience that I would like to put to work on your behalf. As you can see from my attached resume I possess the knowledge and expertise in customer care that would be highly beneficial to your company and to your customers. During my time at UPS, I was able to save money in lost package recovery by retracing deliveries and returns. While on the External Customer Technical Support Help Desk my ability to troubleshoot UPS manifest systems was paramount in keeping the systems up and running, providing our customers with a reliable platform on which to process their shipments. I am excited about the Administrative Assistant/Clerical position and am positive that my addition to your team will contribute to your company’s continued success. Thank you in advance for your time. Please do not hesitate to contact me if you have any questions. Sincerely, Brenda J. Roberts

Administrative Assistant

Plainfield, NJ