Summary of Responsibilities of positions held at Southwest Counseling and Development: * Input of demographic information into agency and county computer systems * Electronically transferred all data to State and County agencies * Supervised Data Entry positions (5) * Processed internal and external reports for funding sources * Interviewed potential employees * Process staff evaluations * Assisted in troubleshooting computers and office machines throughout the agency * Responsible for all inventory, purchasing and repair of fax, copiers and printers * Responsible for the negotiation of cellular telephones for agency staff * Implementation of the agency's first web site * Organizing and preparing software training materials for the implementation of * all new software. Conducting training session for all current and new employees * Maintaining all agency wide telecommunication systems. Ten locations * Responsible for the negotiation of all new telephone needs agency wide.

Highlights:

• Windows 7
• Microsoft Windows 7
• Support
• Data Entry
• Call Center
• Email
• Help Desk
• Lotus