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Call Center Manager
A results oriented professional with 15 years of broad-based management experience in health plan and call center operations. Decisive leader with proven success in strategic planning and implementation of initiatives to support new business opportunities. Customer focused and performance driven. Excels in business planning, and establishing policies, process and performance monitoring systems to support continuous improvement. Critical thinker and adept negotiator who can apply extensive knowledge of industry and government regulations to direct resources, technology and expenses.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Pompano Beach, FL |
