Administrative Assistant

LISA ALSTON 146 Carlisle Avenue Ÿ Paterson, New Jersey 07501 Ÿ (862) 239-9513 Email: alstonl@rocketmail.com PROFILE: · A dedicated, hardworking, and highly motivated team player · Proven willingness to assume additional responsibilities · Effectively interact with all levels of management. · Possess various communication skills and have the ability to work independently, meet deadlines and work under pressure · Excellent interpersonal skills and eager to accept new challenges · Knowledge of Word, Windows, Excel and Outlook EXPERIENCE: City of Paterson’s Municipal City Council 2003 - 2009 Administrative Secretary · Provide competent secretarial and administrative support to the City Council’s and City Clerk’s Office · Work independently on time sensitive assignments and Municipal Council Meetings · Prepare, proofread and edit Meeting Agendas for Municipal Council Meetings · Direct and prioritize incoming correspondence and phone calls to appropriate parties · Maintain calendars for Municipal Council · Schedule constituent appointments and provide constituent counseling to resolve quality of life concerns / issues throughout the City of Paterson · Maintain and apply Municipal Government working standards and meet the expectations for effective internal and external business controls · Prepare drafts of Department Resolutions · Establish policy and independent program · Research and publish Ordinances and Resolutions · Correspond with Legislatures on the enactment of Laws by the Council · Update the City of Paterson’s Code book · Review minutes taken at various meetings and provide follow-up. · Prepare requests to the Department Heads from the Council · Coordinate policy and procedures to other City Departments / Municipalities · Correspond with court personnel, draft legal correspondence, complaints and answers William Paterson University – Wayne, New Jersey 2002 - 2003 Department Secretary - Elementary / Early Childhood Education · Assisted the Dept. Chair with Departmental Expectations and deadline · Provided assistance with Registration of Students · Scheduled Full-time and Adjuncts for selected courses per Semester and distributed Roster · Issued permits for students to register for class · Distributed incoming mail · Processes requisitions for the Department · Scheduled Advisement Meetings · Prepared student and peer evaluation · Follow-up on inquires via voicemail, regular mail and etc. Nextel Communications - Rutherford, New Jersey 1997 - 2001 Customer Service Team Lead · Developed and implemented training manuals and flow charts for Customer Care Coach · Trained Representatives on Product, Service Equipment, billing promotions and technical issues. EDUCATION: Passaic County Community College – Paterson, NJ Presently Enrolled

Administrative Assistant

Paterson, NJ