Senior Project Manager

I seek a senior technical position with a thriving and dynamic company in project management, business analysis or technical training. I desire an opportunity that will allow to take advantage of all my skills and build on my successful track record. Some of my key accomplishments are as follows. • Successfully implemented Broadband Network Management System-Light Speed Application Suite Release which included 8 change requests and an overall budget $300k+ in an abbreviated three month schedule. • Led 18-month multifaceted, high-profile project from staff selection and planning to ultimate completion of all project objectives with 9 separate conversions, 6 new customer care billing systems market implementations and involving 25M+ subscribers in 30+ markets in eastern US. • Designed more effective 3-tier support system for systems support including: 1st level – point of contact technical support, 2nd level – more involved system level support, and 3rd – special projects system upgrades and product testing to meet every client need. • Presented recommendations for purchasing and competitor analysis to senior management for Cingular Wireless and ALLTEL after attending Help Systems user conference. • Collaborated to create Crisis Management plans and documents for Data Center support teams as part of specially selected Task Force Team. My superior leadership, innovative problem solving and organizational skills combined with my comprehensive technical skills have proven successful throughout my career.

Application Support

Lawrenceville, GA