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RssAdministrative Assistant

To secure a position, that will allow me to utilize my proven administrative, communication, customer service and analytical skills.

Administrative Assistant

Clinton, MD

About Me

Industry:

Clerical & Administrative

Occupation:

Administrative Assistant
 

Education level:

Certification

Will Relocate:

No

Location:

Clinton, MD

Work Experiences

4/2009 - 5/2009

Volt Technical Services

Entry Level

  • Operated multi-line phone system. Provided customer service for clients. Numerically/alphabetically filed documents, reports, letters, and memos. Filed and retrieved client information performed general clerical duties. Routed calls and took relayed messages.

3/2008 - 6/2008

Wackenhut Security Services (Contract)

Entry Level

  • Coordinated police, fire, ambulance and other emergency requests, relaying instructions to the closest and most suitable units available Monitored silent alarm systems and other systems used to detect illegal entry and maintained security. Tested communications and alarm equipment and backup systems to ensure service capability. Entered information into computer-aided dispatch system Prepared and maintained accurate logs of all radio, telephone calls, and alarm activities.

9/2007 - 1/2008

Remx Temporary Staffing Service

Entry Level

  • Researched data and processed files Sorted and prepared loan files to be imaged Collected data for logs and reports Participated in team building diversity with management

10/2006 - 5/2007

CPI Security Services

Entry Level

  • Received and screened incoming calls for law enforcement, fire, medical, and other emergency services. Entered information into computer-aided dispatch system. Relayed information between hospital staff and emergency medical technicians on site when necessary. Monitored silent alarm systems and other systems used to detect illegal entry and maintained security.

7/2005 - 10/2006

Pelham's Compassionate Home Care

Manager

  • Overseen the verification of submitted hours worked against office records. Initiate corrective action so that payroll-processing deadlines are met. Overseen employees files and ensure that employee training, certification, background check, etc., is up to date. Interact with various referral sources and patients/family for intake calls and general inquiries. Maintained patient chart maintenance. Assist with scheduling of care for patients.

11/2000 - 1/2005

Williams-Gonzales Venture III/Dept. of US Homeland Security

Manager

  • Directed the entire operations of the customer service call center Supervised the unit supervisors. Managed policies, procedures and operating structures for setting standards and guidelines. Provided effective emergency dispatching and knowledge of all dispatching technology Effectively worked as a liaison between government employees, the public, and the federal, state, and local agencies in handling emergencies. Monitored alarms and emergency systems by radio Prepared and maintained accurate logs of all radio, telephone calls, and alarm activities.

Education

1979

Certification Degree

West Craven High

  • General Education

Skills

Keywords