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Passionate about Hospitality
I am looking for a quality assurance position within the hospitality industry. I would like to be able to use my experiences from the major hotel company I work for to help develope customer service standards.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Chicago, IL |
Work Experiences
11/2007 - 12/2008
Four Seasons Hotel
Manager
- Performed role of General Manager during the overnight shift.
10/2006 - 11/2007
Conrad Hotel
Manager
- Provided daily leadership to room division staff and represented executive team during peak and off peak times.
8/2004 - 10/2006
Drake Hotel
Manager
- Served as hotel liaison.
4/2000 - 2/2003
US Army
Manager
- Responsible for screening and selecting candidates to enlist in the Army and Army Reserves.
7/1997 - 4/2000
US Army
Manager
- Managed the day to day operation of an Army Dental Facility
Education
2005
Associate Degree
Cooking and Hospitality Insitute of Chicago
- Culinary Arts - Le Cordon Bleu
1994
Bachelor Degree
Lane College
- Biology
1988
High School/GED Degree
Akron Hight School
- Diploma
