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Mortgage Servicing Lien Release Research Specialist and Team Leader
I am looking for an opportunity to utilize my existing knowledge to broaden my horizon in the origination side of lending.
Information & Record Clerk
About Me
Industry: |
Clerical & Administrative |
|---|---|
Occupation: |
Information & Record Clerk |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Summerfield, NC |
Work Experiences
4/2007 - Present
(private)Individual Contributor
- Solicit and document requests via phone and email for custom programming of software for clients in the mortgage servicing industry.
7/1995 - 4/2007
Wendover Financial Services Corp
Individual Contributor
- 2001-2007 Team Leader- Handled escalated issues with clients, borrowers and/or attorneys. Trained new/temp employees. Established, documented and maintained written procedures for department in compliance with EDS' QUEST initiative. Assisted with data conversion/mapping from previous Lien Release software to upgrades. Completed UAT on implementation and updates to software provided by third party. Researched failed/merged institutions to obtain assignment/lien release documents. Managed Escrow refunds for paid in full loans to ensure compliance with FNMA guidelines. Processed Reverse Mortgage release documents and worked with appropriate vendors to release FHA lien.
1996-2001 Research Specialist- worked with Co-Op loans, CEMAs, auto/Mobile-Home titles and ordered/completed title searches both via web and a third party. Researched failed/merged institutions to obtain assignment/lien release documents. Handled escalated issues with borrowers and/or attorneys.
1995-1996 Identified and organized documents required to prepared reconveyance documents for Residental, Commercial and Consumer liens.
Skills
| Skill | Rating |
|---|---|
| MS Excel |  |
| MS Word | |
| Fidelity/Director (MSP) | |
| Property Record Research | |
| Failed Institution Research | |
| Customer Service | |
| Analytical | |
| Manage work of others | |
| Conflict Resolution | |
