Senior-level Instructional Designer/Studying Performance Technologist

5/2007 - 12/2008

Intel Corporation/Synergy Seven

Contractor / Freelance

• - Served as a self-directed training resource developing and updating SCORM-compliant software training WBTs that complemented IT software development projects supporting Intel’s supply chain business groups. - Project managed 2-3 concurrent training initiatives with similar/disparate deadlines. - Interacted on a daily basis with project stakeholders and executive management on task analyses, demonstration development, project updates, and course delivery. - Conducted performance, job, and task analyses, and applied all stages of the ADDIE/SAT training development process to training interventions that served hundreds of employees domestically and internationally. - Applied Adult Learning theory to training designs for a highly skilled technical workforce. - Developed training materials and communication strategies using a wide range of applications from Microsoft’s Office suite, to Adobe’s Creative Suite and Captivate, and integrated training deliverables into industry-standard and proprietary LMS and intranet systems. - Developed and deployed Kirkpatrick skills and training summative evaluations using tools such as Captivate and Qualtrics. - Facilitated, delivered, and supported training interventions for audiences large and small, domestic and international. Accomplishments: - Improved Level 1 survey scores by 20%, and Level 2 test scores by 9%. - Earned Capability Maturity Model Integration (CMMI) and As-Is/To-Be development experience. - Performed at an exemplary level on projects vital to business and manufacturing operations.

2/2007 - 4/2007

Thomson-NETg

Contractor / Freelance

• - Converted courses from one LMS to another for one of Thomson-NETg's clients - Customer service and relationship building

10/2005 - 10/2006

Intel Corporation/Kelly Professional Services

Contractor / Freelance

• - Applied the ADDIE/SAT process in designing and developing advanced curriculum in chemistry, optical science, and problem solving methodologies for Intel's university-style College Of Engineering. > Trained Bachelors and Masters degree-level engineers via the courses in order for them to improve their skill grade levels and prepare them to take on successively greater levels of manufacturing technicality and responsibility. - Project managed 2-3 concurrent course development initiatives with similar/disparate deadlines through collaboration environments such as SharePoint. - Applied Adult Learning theory to blended learning designs that included SCORM-compliant WBT elements (Adobe Captivate and Presenter), traditional ILT, and collaborative group work that was tied to solving manufacturing problems within the scope of the courses. - Facilitated, delivered, and supported training functions in Blackboard for domestic and international students before, during, and after instructional events. - Developed administrative operations and content standards for the organization. - Interacted with volunteers, SMEs, and executive management on course designs and development, business analyses, and project and program reviews. - Performed as a member of a cross-functional team that handled course development, program and systems administration, and course delivery. - Developed and deployed Kirkpatrick skills and training summative evaluations at the Reaction and Learning levels. - Analyzed the training organization to provide advice, solution recommendations, and influencing on technologies that were adopted, and further aided in the implementation, administration, and support processes. Accomplishments: - Improved Level 1 survey scores by 30%. - Increased defect solutions by 5-7% through coursework-environment integration. - Received Intel’s southwest regional course award for quality instruction. - Implemented the Blackboard LMS and training for administrators and students. - Business Analysis influenced technology and platform adoption ($20,000+). - Self-directed and empowered to make connections and decisions. - Actively built a new training organization with few resources.

8/1999 - 9/2005

KnowledgeNet/Thomson-NETg

Manager

• - Project managed 3-10 concurrent SCORM/AICC- and 508-compliant CBT/WBT/ILT training initiatives with similar/disparate deadlines. - Supervised content development teams comprised of software developers, Flash developers, and graphic designers, and delegated work and resources based upon business and client needs. - Applied Adult Learning theory to PowerPoint storyboard-based design and development of courseware for Microsoft (MCSE, MCSD, MOUS, etc.) and Cisco (CCIE, CCNA, CCDE, etc.) IT certification tracks for Fortune 500 companies and individuals. > Goldman Sachs: Designed and developed the first blended WBT/ILT certification track for Cisco’s 6500 line of networking switches. > State Farm: Designed software training for their recently adopted ABS system for insurance agents, and sales training for a new line of insurance products. > Sun Microsystems: Developed sales training courseware for their sales force on their new line of AMD Opteron servers. - Actively collaborated with SMEs on interactions, labs, scripts, demonstrations, treatments, and technical soundness, and effectively communicated training needs to developers. - Employed a diverse array of development applications and technologies, from Adobe’s Creative Suite to TechSmith’s Camtasia to industry-standard and proprietary LMSs like EEDO, to build and deliver content and courses. Accomplishments: - Promoted twice in a year, to Courseware Developer, then to Senior Courseware Developer. - Received Courseware Developer of the Quarter award. - Developed a storyboarding system that reduced media production time and redoes by 30%. - Created storyboarding libraries to reduce e-learning design time by 43%.

2009

Master Degree

Capella University

• Training and Performance Improvement

1999

Bachelor Degree

University of Advancing Technology

• Multimedia with 3D animation specialization