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Quality Driven Customer Service Manager
Job stability, potential and oppurtunity for growth as an employee, clean family atmosphere, training to enhance job performance.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Racine, WI |
Work Experiences
10/2005 - 7/2008
ZLB Plasma
Manager
- Monitor staff attendance, review logs, complete management checklist, run reports, review emails, talk with area supervisors, accounts payables, monitor activity in the production areas, review inventory for usage and accurate counts, provided counsel to employees, interacted with customers.
6/1998 - 10/2005
ZLB Plasma
Manager
- Monitor attendance of my assigned staff of phlebotomist and lab technicians and report any call ins to managment and document them. Review schedule to ensure coverage for areas. monitor area daily for cleanliness. Stock work area with supplies, designate work areas for staff, send people to lunch or determine the need for staff, work with customers to ensure satisfaction and answer questions, review area logs, document needed info.
Education
2003
Bachelor Degree
Concordia University of Wisconsin
- Business Management and Communications
1992
Certification Degree
Gateway Technical College
- Medical Assistant
1989
High School/GED Degree
Gateway Technical College
- H.S.E.D.
